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01.24.2008
Welcome to the New ISM CRM Blog
Coinciding with the redesign of our website, ISM is pleased to announce the new CRM Blog...
[ Read More... ]
01.23.2008
What is CRM?
CRM is more than a software solution for your customer service needs.
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With over 250 successful CRM implementations by our veteran professional services staff, ISM provides the experience necessary to overcome the common roadblocks to achieving real revenue growth and maximizing your CRM investment.
In addition to our professional services offerings, ISM is a top reseller of leading CRM software packages for the mid-market. We represent Microsoft CRM, Salesforce.com, and SalesLogix from Sage Software. We also sell and support industry-leading tools for data transformation, sales dashboards, and systems integration.
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Customer Relationship Management (CRM) is the successful blend of business strategy and technology which enables a company to achieve measurable business results by aligning People, Process, and Technology. CRM success is driven more by strong strategy supported by appropriate tools than slick technology and flawed business rules. The power and promise of CRM comes when companies deliberately create powerful strategies and select the right CRM technology to help employees execute business processes.
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