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A prospect called me several days ago and told me that they had been using Salesforce for almost a year and they weren’t sure if they were really getting a lot of value from it.  He said they eventually want to leverage the Sales Cloud and use it for Lead Management, Lead qualification, Opportunity Management, …

You have GOT to be kidding.  Who wants their customers to see their prom pictures? Well, no one, I’m thinking.  Should I be concerned that I used to have braces and a mullet? I digress.  But that’s not what people mean when they talk about Social Networking for Business.  I have been struggling for a …

According to John Tudor, “Technology makes it possible for people to gain control over everything, except over technology.” ISM has been developing successful CRM software for over 15 years so you can get control of your people, sales processes and technology. Our philosophy of successful CRM software customization focuses on aligning your people, sales process, and …

How big is Dreamforce? The ninth annual cloud computing conference will host more than 40,000 customers, partners and developers at the Moscone Center in San Francisco. Dreamforce 2011 is featuring more than 450 sessions of content and educational opportunities plus some amazing entertainment. Dreamforce is this week,  August 30 through September 2. We’ll be our …

Every industry is working on the best use of apps for the iPad across its enterprise. In healthcare, IT security professionals are worried that the incredible popularity of iPad with physicians is causing them to lose “control” of security, because iPads are so flexible and easy to use. On the other side of the enterprise, …

The Salesforce.com App for iPad got off to a slightly rocky start because users thought it was similar to the Salesforce.com iPhone App, but rumors are that more functionality designed to take advantage of iPad’s powerful, flexible capabilities is on its way. No matter what your enterprise sells, Salesforce.com functionality is essential “in and out” …

Steve Snapp from Integrated Sales Management introduces our new Salesforce.com iPad Application.  This video includes an overview of the capability of the Salesforce.com features that have been added to the Offline iPad Application.  Salesforce.com users can now access critical Salesforce.com data “offline” or when an internet connection in unavailable.  Steve will also quickly mention our …

Steve Snapp from Integrated Sales Management shares some insight into how the iPad is changing the game for Medical Sales Professionals.  This video explores the idea that as sales people struggle to maintain access to critical physicians there are tools and techniques available that will enable the rep to establish and maintain a relationship as …

According to Macworld, there are almost 500,000 iPad apps, even though “only” 90,000 are officially for sale in the Apple app store. Most of the amazing number of iPad apps are focused on entertainment, including ultra-geeky, but no-cost apps like the Star Trek PADD – Personal Access Display Device. For only 99 cents, you can …

“Co-opetition” is a concept combining “cooperation” and “competition” created by Adam Brandenburger, Professor at the Harvard Business School, and Barry Nalebuff, professor at the Yale School of Management. The two professors from traditionally-competing universities published a book titled Co-Opetition in 1996. Their idea of “co-opetition” meant that businesses could cooperate to improve aspects of their …