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Providing each type of user base with the right type of application support is critical to the success of your CRM initiative.
That is why we developed three programs for your organization: IT Uptime: We provide your IT staff a team of dedicated professionals to administer and maintain your CRM solution via online, phone, or email. Monthly service contracts are also available to reduce the amount of "Reactive Maintenance" which can lead to spiraling support costs. Our support agreements build in monthly maintenance, training, and technology consulting. This enables you to reduce total cost of ownership, maintain high uptime percentages, and seamlessly upgrade to new application versions.