Laying the foundation and process through which Sales, Marketing, and Service are aligned is critical to successfully growing an organization.
Process modeling is one of the most valuable yet overlooked elements in any successful CRM implementation.
ISM will help you build a visual picture of how things are being done today, assessing effectiveness along the way, and then, together, team to improve processes, reduce completion time or achieve other needed efficiencies. By identifying which processes are working and which may not be, new processes are developed to achieve real revenue growth.]
CRM can then be applied to help facilitate the new process(es) and can be used to measure the effectiveness of the new process.
ISM’s experience with all major CRM software solutions, as well as custom solutions, allows us to guide you in selecting the tools which will most facilitate growth and implementation of your business processes.] While there are many quality CRM software solutions, a mismatched tool could hinder the success of your sales team and CRM initiative.